Terms & Conditions

Effective Date: 1st October, 2025
Last Updated: 17th September, 2025

1. Acceptance of Terms

Welcome to JustMakeCV.com (“we,” “us,” “our,” or “the Service”). These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and Sudoway Solutions, the operator of JustMakeCV.com.

1.1 Agreement to Terms

By accessing, using, or registering for our Service, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing this site.

1.2 Age Requirements

You must be at least 16 years old to use our Service. By using our Service, you represent and warrant that you are at least 16 years old. If you are under 18, you represent that you have your parent’s or guardian’s permission to use our Service.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email notification and website notice at least 30 days prior to taking effect. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

2. Service Description

2.1 Platform Services

JustMakeCV.com provides an online platform for creating, customizing, and downloading professional CVs and resumes. Our services include:

  • Self-Service CV Builder: Web-based tools for creating CVs using our templates
  • Professional Templates: Pre-designed, industry-specific CV templates
  • Expert Services: Professional CV writing, review, and optimization services
  • Digital Downloads: CV delivery in multiple formats (PDF, Word, etc.)
  • Additional Tools: Cover letter creation, LinkedIn optimization, and career guidance

2.2 Service Availability

Our Service is provided “as is” and “as available.” While we strive for 99.5% uptime, we do not guarantee uninterrupted access. Scheduled maintenance and updates may temporarily affect availability.

2.3 Service Limitations

  • Services are delivered digitally only
  • Professional services have capacity limitations
  • Express services subject to availability
  • Some features may require premium subscription

3. User Accounts and Responsibilities

3.1 Account Creation

To access certain features, you must create an account by providing accurate, current, and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use
  • Ensuring your contact information remains current

3.2 Account Security

  • Use strong, unique passwords
  • Do not share account credentials with others
  • Log out from shared or public computers
  • Enable two-factor authentication when available

3.3 Account Termination

You may terminate your account at any time through your account settings. We may suspend or terminate accounts for violations of these Terms, with or without notice.

4. Payment Terms and Billing

4.1 Pricing and Fees

  • Current pricing is displayed on our website and subject to change
  • All fees are in U.S. dollars and PKR unless otherwise specified
  • Premium features require paid subscription
  • Professional services are billed separately

4.2 Billing and Payment

  • Subscriptions: Billed in advance on monthly or annual basis
  • One-time Services: Payment required before service delivery
  • Auto-renewal: Subscriptions automatically renew unless cancelled
  • Payment Methods: Credit cards, PayPal, and other approved methods

4.3 Taxes and Additional Fees

  • Prices exclude applicable taxes, duties, and fees
  • You are responsible for all taxes associated with your purchase
  • Payment processing fees may apply for certain payment methods
  • International transaction fees may be charged by your bank

4.4 Late Payment and Non-Payment

  • Overdue accounts may result in service suspension
  • Collections costs may be added to delinquent accounts
  • Credit reporting may occur for significantly overdue accounts

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content on JustMakeCV.com, including but not limited to:

  • Website design, layout, and functionality
  • CV templates and designs
  • Software, code, and algorithms
  • Logos, trademarks, and branding
  • Written content and tutorials

is owned by [Your Company Name] or our licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Template License

Upon payment, you receive a non-exclusive, non-transferable license to use our CV templates for creating your personal CV. This license includes:

  • Permitted Uses:

    • Personal CV creation and job applications
    • Customization of templates with your content
    • Download and printing for personal use
    • Sharing completed CV with potential employers

  • Prohibited Uses:

    • Reselling, redistributing, or sublicensing templates
    • Using templates to create products for others commercially
    • Reverse engineering or extracting template designs
    • Claiming ownership of template designs

5.3 User Content Ownership

You retain ownership of all personal information, work history, and content you upload to create your CV. By using our Service, you grant us a limited, non-exclusive license to use your content solely for providing our services.

6. User Content and Conduct

6.1 Content Standards

You are solely responsible for all content you upload, including:

  • Personal information and work history accuracy
  • Ownership of photos and media files
  • Compliance with applicable laws
  • Truthfulness of all statements

6.2 Prohibited Content

You may not upload or include content that:

  • Is false, misleading, or fraudulent
  • Infringes on others’ intellectual property rights
  • Contains illegal, harmful, or offensive material
  • Violates privacy rights of others
  • Contains malware, viruses, or harmful code

6.3 Content Monitoring

While we don’t actively monitor user content, we reserve the right to:

  • Review content for compliance with these Terms
  • Remove content that violates our policies
  • Suspend accounts for policy violations
  • Cooperate with law enforcement when required

7. Prohibited Uses

7.1 You May Not Use Our Service To:

  • Violate any applicable local, state, national, or international law
  • Create fraudulent or misleading CVs or resumes
  • Impersonate others or provide false identity information
  • Harvest or collect user information without consent
  • Transmit spam, solicitations, or unsolicited communications
  • Interfere with or disrupt our Service or servers
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to access our Service without permission

7.2 Commercial Use Restrictions

  • Services are for personal use only unless otherwise agreed
  • Commercial use requires separate licensing agreement
  • Bulk use or reselling of services is prohibited
  • API access requires separate terms and authorization

7.3 Geographic Restrictions

Our Service may not be available in all jurisdictions. You are responsible for compliance with local laws regarding online services and data privacy.

8. Privacy and Data Protection

8.1 Privacy Policy Integration

Your privacy is important to us. Our Privacy Policy, which is incorporated by reference into these Terms, explains how we collect, use, and protect your information.

8.2 Data Processing Consent

By using our Service, you consent to our processing of your personal data as described in our Privacy Policy, including:

  • Creating and storing your CV content
  • Processing payment information
  • Communicating with you about our services
  • Improving our platform and services

8.3 International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Professional Services

9.1 Expert Services Disclaimer

Our professional CV writing and review services are provided by qualified professionals, but:

  • We cannot guarantee job placement or interview success
  • Career advice is general guidance, not personalized counseling
  • Professional opinions may vary between different experts
  • Results depend on many factors beyond CV quality

9.2 Service Standards

Professional services include:

  • Review by certified resume writers
  • Industry-specific optimization
  • ATS (Applicant Tracking System) compatibility
  • Grammar and formatting corrections
  • Up to 3 revisions within 30 days

9.3 Service Limitations

  • Revisions must stay within original service scope
  • We cannot create false or misleading content
  • Some industries may have limited specialized expertise
  • Rush services subject to availability and additional fees

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our Service is provided “AS IS” and “AS AVAILABLE”
  • We make no warranties, express or implied, about Service reliability
  • We do not guarantee job placement or career success
  • Template effectiveness may vary by industry and region
  • We cannot control how employers evaluate CVs created using our Service

10.2 Limitation of Liability

IN NO EVENT SHALL SUDOWAY SOLUTIONS BE LIABLE FOR:

  • Indirect Damages: Loss of profits, business interruption, or consequential damages
  • Data Loss: Loss of user content, though we maintain regular backups
  • Third-Party Actions: How employers or others use your CV
  • Career Outcomes: Job search results or career advancement
  • Technical Issues: Temporary service outages or technical problems

10.3 Maximum Liability

Our total liability to you for all claims arising from your use of our Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10.4 Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

11. Indemnification

11.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless [Your Company Name] and our officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our Service
  • Content you upload or include in your CV
  • Violations of these Terms
  • Infringement of third-party rights
  • False or misleading information in your CV

11.2 Defense and Settlement

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such claims.

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

  • Canceling your subscription through account settings
  • Contacting customer support
  • Closing your account in the user dashboard

12.2 Termination by Us

We may terminate or suspend your account immediately if you:

  • Violate these Terms or our policies
  • Provide false or fraudulent information
  • Engage in prohibited activities
  • Fail to pay fees when due
  • Use our Service in ways that harm our business or other users

12.3 Effect of Termination

Upon termination:

  • Your access to paid features ends immediately
  • Account data is retained for 30 days for potential recovery
  • Downloaded CVs remain yours to keep
  • Outstanding fees remain due and payable
  • Certain provisions of these Terms survive termination

13. Dispute Resolution

13.1 Informal Resolution

Before filing any formal claim, you agree to contact us to seek an informal resolution. We’re committed to working with you to resolve disputes fairly and quickly.

13.2 Binding Arbitration

Any dispute arising from these Terms or your use of our Service shall be resolved through binding arbitration rather than in court, except for:

  • Small claims court disputes
  • Intellectual property disputes
  • Injunctive relief requests

13.3 Arbitration Process

  • Arbitration conducted under [American Arbitration Association] rules
  • Location: [Your City, State] or via online arbitration
  • Each party bears their own costs unless otherwise awarded
  • Arbitrator’s decision is final and binding

13.4 Class Action Waiver

You agree not to participate in class actions, class arbitrations, or representative actions against us. Disputes must be resolved individually.

14. Governing Law and Jurisdiction

14.1 Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.

14.2 Jurisdiction

For any disputes not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in [Your City, State].

14.3 International Users

If you access our Service from outside [Your Country], you are responsible for compliance with local laws.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and [Your Company Name] regarding your use of our Service.

15.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.

15.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce such provision in the future.

15.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

15.5 Third-Party Rights

These Terms do not create any third-party beneficiary rights except as expressly stated.

15.6 Survival

Provisions relating to intellectual property, indemnification, disclaimers, limitations of liability, and dispute resolution survive termination of these Terms.

16. Contact Information

16.1 Legal Notices

For legal notices and formal communications regarding these Terms:

Legal Department
[Your Company Name]
[Street Address]
[City, State, ZIP Code]
[Country]
Email: legal@sudoway.com

16.2 General Support

For general questions about our Service:

Customer Support
Email: support@sudoway.com
Phone: [Your Phone Number]
Hours: Monday-Friday, 9:00 AM – 6:00 PM GMT+5

16.3 Billing and Account Issues

Billing Support
Email: billing@sudoway.com
Phone: [Billing Phone Number]

17. Special Provisions

17.1 California Residents

If you are a California resident, you may have additional rights under California consumer protection laws. Nothing in these Terms limits such rights.

17.2 European Union Users

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR) as outlined in our Privacy Policy.

17.3 Accessibility

We strive to make our Service accessible to users with disabilities. If you encounter accessibility issues, please contact us for assistance.

17.4 Language

These Terms are written in English. Any translations are provided for convenience only, and the English version controls in case of conflicts.

Acknowledgment: By using JustMakeCV.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms and Conditions were last updated on 17th Sepetember, 2025 and are effective immediately for new users and 30 days after notification for existing users.

Questions? Contact us at legal@sudoway.com for clarification on any of these terms.